Privacy Policy
Last updated: January 2026
Support4u Services Private Limited (the “Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.
This Privacy Policy explains how we handle personal data when you visit our website, submit enquiries, or engage with us for consulting services.
1. Information We Collect
We collect information only when it is necessary and relevant to our business relationship.
Information you provide voluntarily
When you fill out a form, book a discovery call, or contact us, we may collect:
- Name
- Work email address
- Company name
- Company size
- Phone number (if provided)
- Information you share about your business, challenges, or requirements
Information collected automatically
When you browse our website, we may collect limited technical information such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent
This data is used only for basic website analytics and performance monitoring.
2. How We Use Your Information
We use your information strictly for legitimate business purposes, including to:
- Respond to enquiries and contact requests
- Schedule and conduct discovery calls
- Evaluate whether there is a potential fit for our consulting services
- Communicate about our engagement process or services
- Improve our website and user experience
We do not sell, rent, or trade your personal information.
3. Consulting-Led Communication
Support4u Services Private Limited operates on a consulting-led engagement model.
Submitting your information does not enroll you in marketing newsletters or promotional mailing lists. We contact you only in relation to your enquiry, discovery discussions, or an active or proposed engagement.
4. Cookies and Analytics
Our website may use basic cookies or analytics tools to understand how visitors use the site.
These tools:
- Do not collect sensitive personal information
- Are used only for performance and usability insights
- Do not track you across unrelated websites
You can control cookies through your browser settings.
5. Data Sharing and Disclosure
We do not share your personal information with third parties except:
- When required by law or regulatory authorities
- When necessary to deliver our services under appropriate confidentiality safeguards
We do not use your data for advertising networks or third-party marketing.
6. Data Security
We take reasonable administrative and technical measures to protect your information against unauthorized access, disclosure, alteration, or loss.
7. Data Retention
We retain personal information only for as long as necessary to respond to your enquiry, maintain business records, or comply with legal obligations.
8. Your Rights
Depending on applicable laws, you may have the right to request access, correction, or deletion of your personal information.
9. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.
11. Contact Us
Support4u Services Private Limited
Email: hello@support4u.in
Location: Gurgaon, India